Before you commit to selling your items in one of our specialist auctions, our team of industry experts are on hand to give you a fast, free, no obligation market valuation.
You can book an appointment with a member of our team via our online booking form, or by emailing info@furlongauctions.co.uk.
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If you have a large number of items and would a home visit, you can book an at home valuation appointment via our online booking form, and one of our team will be in touch.
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Please note our auction estimates may be subject to change upon research, and initial estimates given are for guidance only.​​
Sign Up as a Client
After receiving your valuation, if you decide to enter your items into one of our specialist auctions, the first step is to register as a client. You'll need to provide your contact details and upload your ID and proof of address to fulfil our Know Your Client requirements. One of the members of our team will be in touch to provide you with a client registration form.
Contract & Receipt
After you register as a client, we provide you with a contract and receipt. This document details the items, auction estimates, and dates for the specialist auctions where your item(s) will be entered. It also serves as a legally binding agreement between you and Furlong, and includes a copy of our terms and conditions of sale, which can also be found here.
Item Reserves
While we generally suggest that our auctioneers sell your items at their discretion, we are open to setting a fixed reserve price, which is the minimum amount we will accept for an item. Please note that the reserve price cannot exceed the low estimate price. Our experts would be happy to discuss this with you.
Delivery
If you are unable to bring your items to us, we can help you arrange having the items delivered to us securely. The fee for this service can either be charged directly to you, or it can be taken from the auction proceeds. For more information, please contact us directly at info@furlongauctions.co.uk.
Pre-Sale Advice
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Before the auction, you will receive a presale notification of the items being entered into our auctions. These documents are sent by email and where possible provide you with an opportunity to ensure you are happy with our cataloguing. It states the estimates which have been pre-agreed when you consigned the items, and confirms the reserve price if applicable. If at any point you have any questions, please do not hesitate to contact us.
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The fully illustrated auction catalogue can be viewed in our Upcoming Auctions page approximately three weeks prior to the auction.
Pre-Sale Marketing
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Your lots will be seen by the widest possible audience of prospective buyers thanks to our online and offline marketing; designed to ensure maximum exposure to a global market of fine jewellery collectors.
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Our team of experts provide extensively researched catalogue descriptions, sitting beside high quality photographs of the items offered for sale in our auction catalogues.
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All lots are fully illustrated and detailed on Furlong's website, as well as on the-saleroom.com and easyliveauction.com.
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Prospective buyers can bid with us at ease via our online auction platforms, bidding live by telephone or leave an absentee bid directly with us.
Charges.
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Our standard vendor commission rate is 10% of the hammer price + VAT. At Furlong, there are no hidden, complicated fees. You pay 10% + VAT of the hammer price and that's it. If your item doesn't sell, there's nothing to pay.
Sales Results
Following the auction, you will receive an email notification outlining the hammer price(s) your item(s) reached. There will be a few days after the auction during which we will attempt to sell any unsold lots according to your reserve instructions. If we receive an offer below your reserve instructions after the auction, we will reach out to you for further discussion.
Payment
Our payment is made 14 days after payment is received from the buyer. Our commission owed and any other charges agreed will be deducted from the hammer price of the items sold. Payment will be made by bank transfer to the account specified when you set up your account with us. We will then send you a statement reconciling your account. Any fees and charges will be outlined on your statement.​
Unsold Items
In the unlikely event that an item remains unsold, this will be indicated in the results document you receive after the auction, along with the hammer prices of successfully sold lots. The expert in charge of the auction will re-evaluate your item and contact you with their recommendations of a new estimate and reserve, and suggest a new auction, or they may suggest that you collect your item if they feel it is the most appropriate cause of action. If you decide you wish to collect your item, we request that you contact us by email at info@furlongauctions.co.uk and make an appointment to collect, or organise delivery.
Get in touch now to request your free, no obligation auction valuation.
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Include as much information as possible about your item(s) and upload a clear, high resolution photograph.
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One of our experts will be in touch within 48hrs to discuss your valuation, and possible consignment.
Address
100 Hatton Garden
London EC1N 8NX
Phone
+ 44 (0) 20 _________
