Concierge and private sale
A private sourcing and acquisition service for discerning clients. Whether you're looking for a specific piece or open to possibilities, our global network of dealers, collectors, and estates finds what the open market cannot.
Not everything exceptional reaches the sale room. The most sought-after jewellery, watches, and luxury items are often sold privately - directly between collectors, through trusted dealers, or from estates that prefer discretion over the public forum of an auction.
Furlong's concierge service gives our clients access to exactly that market. Led by Craig Coe - whose 15 years in the trade have taken him across the globe - we use our network of international contacts to find, authenticate, and negotiate pieces that our clients would never find on their own.
This is not a search engine. It is a personal relationship with someone who knows every room and who will act exclusively in your interest.
When the right piece isn't at auction
A PERSONAL SERVICE
HOW IT WORKS
Four steps to finding your piece
1.
Tell us what you're looking for
Brief us on the piece you have in mind - a specific reference, a period, a stone, a brand, or simply a feeling. The more detail you give, the more targeted our search.
2.
We activate our network
Craig reaches out to a global network of trusted dealers, collectors, and estates. We often find pieces that are not on the market - and may never be without the right introduction.
3.
We verify and negotiate
Any piece presented to you has been assessed for authenticity, condition, and fair market value by our experts before you see it. We negotiate on your behalf for the best possible price.
4.
A fixed, transparent fee
Our concierge service is charged at a fixed finder's fee - agreed upfront, with no surprises. We act in your interest, not as a seller. No auction commission. No buyer's premium.
WHAT WE SOURCE
Fine jewellery, watches, and beyond
Our concierge service covers the full spectrum of fine and luxury goods. We work to any budget, but our network is best suited to pieces of genuine quality and rarity - the pieces that are worth searching for.
Fine jewellery
Signed pieces, antique jewellery, important coloured stone jewellery, and contemporary works from the world's finest houses. We source both for private buyers and for those looking to sell outside the auction format.
• Graff
• Van Cleef & Arpels
• Cartier
• Tiffany & Co
• Bvlgari
Watches
Rare and discontinued references, limited editions, and the most sought-after pieces from the Swiss prestige houses - including pieces that never appear in retail or at public auction. Our knowledge of the watch market is unparalleled.
• Patek Philippe
• Rolex
• Omega
• Richard Mille
Luxury handbags and accessories
Hermès, Chanel, and Louis Vuitton - the most coveted bags and accessories from the secondary market. We source authenticated, investment-grade pieces with full provenance documentation where available.
• Hermes
• Louis Vuitton
• Chanel
• Dior
WHY USE OUR CONCIERGE SERVICE
The pieces worth having aren't always for sale
The finest jewellery, the rarest watches, the most sought-after pieces - they change hands privately, quietly, between people who trust each other. Our concierge service is the key to that world.
Complete discretion
We never disclose client identities, budgets, or requirements to third parties. Confidentiality is the foundation of this service.
Access beyond the market
Our network gives you access to pieces that never appear at auction or in retail - private collections and estate holdings that aren't publicly listed.
Fixed, transparent pricing
Our fee is agreed upfront and does not fluctuate with the value of the piece. You know exactly what this service costs before we begin.
We act in your interest
Unlike a dealer, we are not selling from our own inventory. We source, authenticate, and negotiate on your behalf - your interests are our only priority.
"Some of our most rewarding acquisitions have been pieces that were never publicly for sale. The right relationship, at the right moment, changes everything."
Craig Coe, Head of Concierge & Private Sales
GET STARTED
Tell us what you're looking for
Every concierge engagement begins with a conversation. Use the form to tell us what you have in mind, and Craig will be in touch within 24 hours to discuss your requirements in complete confidence.
There is no obligation, no fee for an initial consultation, and no commitment until you decide to proceed.
Email us
info@furlongauctions.co.uk • we'll reply within 24hrs
WhatsApp us
+44 7833 054617 • Monday - Friday 9:00am - 5:00pm
Book an in-person appointment
100 Hatton Garden, London • Strictly by appointment only
Make a concierge enquiry
Tell us what you're looking for and your approximate budget. All enquiries are treated in the strictest confidence.