How to buy
Bidding at Furlong is open to everyone, anywhere in the world. Registration is free, the process is straightforward, and our team is on hand if you need any help along the way.
THE PROCESS
Whether you're bidding for the first time or the hundredth, the process is the same - simple, transparent, and secure.
1.
Register to bid
Create a free account at our auction platform. Takes under two minutes. You'll need a valid email address and phone number.
2.
Browse the catalogue
Each lot has expert descriptions, condition notes, estimates, and photographs. Read everything - it's all there for a reason.
3.
Bid live or by absentee
Join the sale in real time from any device - or leave a maximum bid and we'll bid on your behalf up to that amount.
4.
Pay and collect
Pay by card or bank transfer. Collect from Hatton Garden or choose insured delivery. Most pieces dispatched within 3 working days.
TYPES OF AUCTION
Live online and timed auctions
We run two formats of auction. Both are open to all registered bidders worldwide - the difference is in the timing and how you place your bids.
Live online auctions
A real-time, auctioneer-led sale conducted online. Watch and bid as each lot comes under the hammer - exactly like a traditional auction room, but from wherever you are in the world. Our monthly Fine Jewellery sales are live online events.
The auctioneer controls the pace. Bidding is competitive, real-time, and the excitement is part of the experience.
Conducted by a live auctioneer in real time
Watch the sale unfold live - bid or observe
Absentee bids accepted before the sale
Lots unsold may be available after the sale
Timed online auctions
An online auction with a fixed end time for each lot. There's no auctioneer - you browse at your own pace and place bids directly on the platform. The highest bid when the timer expires wins the lot.
Ideal if you prefer to take your time studying the catalogue and bidding on your own schedule.
Bid at any time during the sale window
Set your maximum bid
Closing time may extend if bids placed last-minute
Email or SMS notifications if you're outbid
Furlong is rooted right in the heart of the jewellery industry. Our auctions make buying luxury easy. View our sales catalogues online from the comfort of your home, and book a 1-1 viewing appointment with an expert at our London office. Bid online with low buyers fees, wherever you are in the world.
Explore our auctions with ease by viewing our upcoming auctions here.
You can view catalogues live online, via the-saleroom.com or easyliveauction.com or download a PDF of our full catalogue on the upcoming auctions page. If you're subscribed to Furlong, our team will email you upcoming auction dates too.
Fully illustrated catalogues are available to view and download online, in our catalogues section.
All items are catalogued with accurate and detailed descriptions. Should you require further information, a condition report can be made at the buyers request on items over £300. Where possible, all buyers are encouraged to view lots in person prior to bidding to ensure all descriptions and condition reports are satisfactory. You can book an appointment to view lots here.
Book your 1-1 Viewing Appointment
Our viewing appointments take place in our luxury London viewing rooms. Book an appointment with an expert online, tell us which lots you'd like to view and one of our experts will meet you in person with your lot selection for you to view, and answer any questions you may have prior to the auction.
Register with us
Register to bid with us through our partner auction platforms -
the-saleroom.com or easyliveauction.com at least 24hrs before the sale you wish to bid in . You will then be able to bid in our auctions
Register to bid via the-saleroom.com here.
Charges.
Please note a buyers premium is applied to all lots purchased at auction. The buyers premium at Furlong is fixed at 20% + VAT at the standard rate. The buyer shall pay the hammer price, and the buyers premium thereon of 20% + VAT.
Please also note our partner auction platforms may charge an additional varying fee.
Live Online Bidding
Once you've registered with us, you can bid online live by joining us on the-saleroom.com or easyliveauction.com platform. You can view upcoming auctions here.
Absentee Bidding
An absentee bid allows you to set the maximum price you are willing to pay for a given lot - exclusive of buyers premium. Bidding starts at the reserve, and will only increase if your bid has competition. Your absentee bid amount stays private at all times.
You can submit your absentee bid by contacting us directly. Our team will contact you to confirm your bids with you via email. All absentee bids must be placed up to one hour before the start of the auction.
Telephone Bids
Telephone bidding allows you to join our auction via the phone and bid for your chosen lots. During the sale, one of our team will call the telephone number given and bid at your instruction.
Telephone bids must be booked in advance, by contacting the team directly. You are also able to place a maximum covering bid in the event we are unable to contact you. All telephone bids must be booked up to one hour before the sale.
Payment
After the auction, you will receive an email from the Furlong team confirming your winning bid(s), and containing your invoice within 24hrs of the sale date. Shipping quotes are automatically calculated and included in your invoice. Payment details are also contained within the invoice.
For our auctions, payments are due within 5 days of the auction date. Upon receipt of your payment your item is shipped within 24hrs. For items under £2,500 insurance is included in the shipping quote. For items over £2,500, shipping insurance is quoted for on request.
Collection, Delivery and Storage
For full information, please read our Collection, Delivery and Storage Guide.
Our secure collection point is available 24hrs after the sale date, and is open Monday - Friday 9:30am - 4:30pm. In order for us to assist you with collection efficiently, please book a collection appointment directly with the team by emailing info@furlongauctions.co.uk. Without an appointment, you will be unable to collect your items.
If payment has not been received in full, we will not be able to release your items for collection or delivery. We require all items to be paid for, and collected within 5 days of the date of the auction. Should this not be possible, we ask you to contact our team directly and we will endeavour to assist you.
Without prior arrangement, all uncollected lots are subject to a storage fee of £5 +VAT at the standard rate per day.
Should you have any questions, or require any assistance arranging delivery or collection, please contact us directly.
Third Party Collections & Deliveries
Should you wish for your item(s) to be collected by a third party carrier, you must inform Furlong in writing of the lot number(s) and the name of the carrier, along with the date and time of collection. If your item is being collected by a third party individual, you must inform Furlong in writing of the lot number(s) their full name, and the date and time of collection. The item(s) will only be released to the named individual upon presentation of photographic ID (passport, or driving license).
Please note, Furlong cannot provide clients with packing materials, and all purchasers are asked to bring their own materials with them on collection to ensure items are protected in transit.